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Statutory warranty score
How often does a product of this brand in the «Printer» category have a defect within the first 24 months?
Source: Galaxus- 5.Canon1,7 %
- 6.Kyocera2 %
- 7.HP2,2 %
- 8.Epson2,3 %
- 9.Lexmark2,6 %
Statutory warranty case duration
How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?
Source: Galaxus- 7.Xerox5 days
- 8.Epson7 days
- 8.HP7 days
- 10.OKI9 days
- 11.Lexmark12 days
Return rate
How often is a product of this brand in the «Printer» category returned?
Source: Galaxus- 5.Brother2,1 %
- 6.Epson2,4 %
- 7.HP2,5 %
- 8.OKI2,9 %
- 9.Kodak3 %
Source: Galaxus