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Seagate Exos X16 (16 TB, 3.5")
EUR846,78 EUR52,93/1TB

Seagate Exos X16

16 TB, 3.5"


Question about Seagate Exos X16

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Don_Diablo_Mave

2 years ago

Hello , I bought a Seagate Exos X16 from Galaxus and of course checked the warranty status with Seagate. For the first time after a purchase, no warranty status was displayed there after countless queries ( over 20 hard drives) with Seagate, but the following message: "Please contact the retailer where the product was purchased. This product was originally sold as part of a larger system. Please contact the system manufacturer or the dealer where the product was purchased for warranty support." What about the warranty period now? I know from Western Digital, for example, that hard disks and network storage as a purchased complete system must also be sent in completely for warranty claims. According to the Seagate text, the hard drive mentioned above is apparently part of such a complete system. How exactly does the warranty work now?

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fred.abric

2 years ago • purchased this product

purchased this product
Go directly via the Digitec RMA process.
Seagate support is very inflexible here.