Samsung Electronics GmbH
Hello,
If you have lost an earphone and bought a new Galaxy Buds Live, you can pair the old and new earphones directly via the charging case. Simply press both earphones down in the open charging case and hold for at least 7 seconds. When pairing is complete, the LED flashes green and goes out. If you have any further questions, please contact our colleagues in technical support. They can be reached at 06196 77 555 77.
Best regards from Schwalbach,
Your Samsung Service Team