I tried to add the tag on my Samsung, but I always get the same error message 07-008 the device is not supported in my country??? Bluetooth, location, wifi...everything is on and the tag is recognised, but I still get the error message, what can I do?

Question

Accepted Answer

Try resetting the tag to factory settings
https://www.youtube.com/watch?v=bqGm0eoW4_U

Otherwise contact Digitec support.

Answer

Samsung Electronics GmbH 
Hello,
Your Samsung device must be a Galaxy smartphone or tablet with Android 9.0 or higher in order to connect the Galaxy SmartTag2 to the Smart Things app. We have some great tips and tricks that you can try out here: https://www.samsung.com/de/support/apps-services/galaxy-smarttag-verwenden/ If the problem persists, please contact our technical support team. You can find the contact details here: https://www.samsung.com/de/support/contact/
Best regards from Schwalbach,
Your Samsung Service Team

Your data. Your choice.

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Question about Samsung Galaxy SmartTag2

I tried to add the tag on my Samsung, but I always get the same error message 07-008 the device is not supported in my country??? Bluetooth, location, wifi...everything is on and the tag is recognised, but I still get the error message, what can I do?