As a customer, it's quite simple...

Digitec (or any other Swiss retailer) is obliged to supply electrical appliances with a Swiss plug. If the appliance comes with a foreign plug, a suitable replacement cable should be supplied if the mains cable is pluggable or alternatively if the mains cable is permanently connected, a suitable adapter should be supplied.

If the appliance is delivered without a suitable plug, complain to the customer service and insist on a cable or an adapter, free of charge.

Point 1 --> https://www.esti.admin.ch/de...