The juicer comes on the high-speed connector. I also have some problems now and then when it doesn't stop in the correct position. But it always clicks into place with a little turning back and forth. However, I have a 10-year-old Major. I saw that the Titanium still has a lever at the back. Maybe it's interfering. Otherwise, call Kenwood Switzerland. They have a sensational customer service. I've had to use them several times for spare parts.

From the website: Do you need help or have questions about our Kenwood products? Our customer service team will be happy to assist you.
Please note that our call centres are country-specific. For this reason, we can only serve customers from Switzerland and Liechtenstein. We ask customers from other countries to visit the customer service page of their country for further information.
HOTLINE - Tel. +41 (0)41 766 8727
Monday to Thursday: 8:30-12:00, 13:00-17:00
Fridays and before public holidays: 8:30-12:00, 13:00-16:30