Telestar EC 311 S

Type 2, 11 kW, 16 A, Hard wired
Ratings
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Product details

The TELESTAR EC 311 S is a three-phase wallbox and is suitable for charging an electric/hybrid vehicle. With an output of max. 11kW at 16A, the EC 311 S is KfW-eligible*. The charging status is displayed on a 3.5 inch LCD colour display (touch screen). Furthermore, the user can download an app free of charge from the Google Play Store for his Android smartphone or tablet or from the Apple Store for his iOS mobile devices, which supports a wide range of functions. The Wallbox's small 44 x 20 x 10.5 cm yet elegant housing is heat-resistant and meets the requirements of protection class IP 66. The Wallbox can therefore be installed in a carport, on a house wall or free-standing (mounting column optional) on a driveway.

Key specifications

Product category
Charging station / Wallbox
Cable length
1.50 m
Item number
21668432

General information

Manufacturer
Telestar
Category
EV chargers
Manufacturer no.
100-300-0
Release date
9-3-2022

Colour

Colour
Black
Exact colour description
Black

Material

Material group
Plastic
Material
Flameproof (housing), Plastic

Category

Product category
Charging station / Wallbox

Charger properties

Vehicle connection type
Type 2
Connection type power supply
Hard wired
Connection Infrastructure
Mode 3
Charging power
11 kW
Electric current
16 A
Cable length
1.50 m
access protection
No access protection
Interfaces / communication module
Bluetooth, Wi-Fi
Additional properties
App Control, Display, Energy meter, LCD display, Touch screen, Waterproof, WLAN module

Safety

Protective device
DC protection
Protection type (IP code)
IP66
Protection class
Protection class I

Voluntary climate contribution

CO₂-Emission
Climate contribution

Scope of delivery

Scope of delivery
Mounting material, Wallbox

Product dimensions

Width
20 cm
Depth
10 cm
Height
44.50 cm
Weight
4.30 kg

Package dimensions

Length
49 cm
Width
25 cm
Height
15 cm
Weight
5.37 kg

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Reviews & Ratings

Statutory warranty score

How often does a product of this brand in the «EV chargers» category have a defect within the first 24 months?

Source: Galaxus
  • Telestar
    Not enough data
  • 1.Fronius
    0,5 %
  • 2.Go-E
    0,9 %
  • 2.Heidelberg
    0,9 %
  • 4.ABL
    1,3 %

Statutory warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Galaxus
  • Telestar
    Not enough data
  • 1.ABB
    1 day
  • 1.GreenCell
    1 day
  • 3.Wallbox
    2 days
  • 4.Blaupunkt
    3 days

Return rate

How often is a product of this brand in the «EV chargers» category returned?

Source: Galaxus
  • Telestar
    Not enough data
  • 1.ABB
    1,6 %
  • 2.Wissenergy
    2,1 %
  • 3.Fronius
    2,6 %
  • 4.Blaupunkt
    2,9 %
Source: Galaxus