I discovered this toothbrush for CHF 167 at about 5 o'clock today and noticed it. Now at 10:30 I wanted to finalise the order and lo and behold: now it's suddenly going to cost CHF 239. A price jump of CHF 62 within a few hours. In my eyes, this is an arbitrary rip-off. The "transparency" of the price development doesn't help either. What is Galaxus thinking with such arbitrary price increases? There were 10 pieces in stock around 5 o'clock and there still are. A new delivery at a higher purchase price cannot be the reason.
David Raemy
12 months ago
We work with different suppliers and daily prices. For this reason, it may happen that the price of an item is adjusted up or down over time. In this case, please contact our customer service directly so that you can be helped accordingly.

https://www.galaxus.ch/help

Question

I discovered this toothbrush for CHF 167 at about 5 o'clock today and noticed it. Now at 10:30 I wanted to finalise the order and lo and behold: now it's suddenly going to cost CHF 239. A price jump of CHF 62 within a few hours. In my eyes, this is an arbitrary rip-off. The "transparency" of the price development doesn't help either. What is Galaxus thinking with such arbitrary price increases? There were 10 pieces in stock around 5 o'clock and there still are. A new delivery at a higher purchase price cannot be the reason.

12 months ago

We work with different suppliers and daily prices. For this reason, it may happen that the price of an item is adjusted up or down over time. In this case, please contact our customer service directly so that you can be helped accordingly.

https://www.galaxus.ch/help

Answer

We work with different suppliers and daily prices. For this reason, it may happen that the price of an item is adjusted up or down over time. In this case, please contact our customer service directly so that you can be helped accordingly.

https://www.galaxus.ch/help

https://www.galaxus.ch/help

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