Is the 5G not working for anyone else? I can't even select the 5G option.

Question

Accepted Answer

Thank you for your call and your patience.
 
I have now contacted the team from our own mobile subscription digitec connect, who are also interested in ensuring that the devices sold on the shop can be used with the full range of functions. 
 
The situation is as follows: As you assume, different provider codes must be stored in the software of the manufacturer so that the full range of functions can be used with the corresponding provider. With Samsung and Apple devices, this works out of the box. Unfortunately, these codes are often not stored for manufacturers such as Google or OnePlus who do not have Swiss national companies and whose devices are grey-imported, because the national companies abroad do not deal with them emphatically. We have also written a podcast about this: https://www.youtube.com/watch?v=t2A8qCeKfKw&t=836s
 
However, we are constantly testing devices ourselves and have already come so far with OnePlus that the OnePlus 8 series is now compatible for the Swiss market. Currently, we are also working together with digitec connect, Sunrise and OnePlus to certify the full range of functions of the North series for the Swiss market.

So it's a trade-off. We offer you the opportunity to purchase devices through our sales channels that you would otherwise not find in Switzerland at Sunrise or Swisscom, but on the other hand it may be that not everything works 100% for the Swiss market in the initial phase. 

We will continue to work on this so that in the future it is more transparently indicated on the shop which devices have been tested and certified for the Swiss market and which have not yet been tested and certified, so that there may be restrictions.

Answer

Hello guys, I tried with the NetMonster app --> 3 dots --> phone info --> in the middle of the screen there is "GSM/WCDMA/LTE", I switched to "NR/LTE/GSM/WCDMA" and apparently it works.

I'll test it in the next few days, let me know if works also for you.

(after every reboot we have to redo the procedure)

Answer

I have Salt and had the 5G connection normally with my previous smartphone and also with the company's iPhone 12.
Now I have activated the developer options and lo and behold, even there the 5G network mode is greyed out and provided with the text "This function relies on the network of your network operator.
Unfortunately, I haven't found a solution on the web yet either.
Unfortunately, the LogKit no longer works as before, since the device no longer runs with OxygenOS.
That's probably why Wifi Calling and VoLTE are no longer available...

In the meantime, I still have a request open in the OP community. Let's see what comes out of it.

Does Digitec know anything more about why these devices may not connect to 5G?

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Sorry if I'm coming with a counter question, but does your provider even offer 5G with your subscription? For example, I use yallo swype and therefore don't have 5G.

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Yep, for me the 5G option is also NOT available as a priority, although both provider and SIM card support it.

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It doesn't work for me either (Swisscom business contract with 5G). I got a new sim yesterday, but it didn't help.

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Is the 5G not working for anyone else? I can't even select the 5G option.