Information on electrical and electronic (waste) equipment

The following information is intended for private households that use electrical and/or electronic equipment. Please follow these important instructions in the interest of environmentally sound disposal of old equipment and your own safety.

Instructions for the disposal of electrical (waste) equipment and the meaning of the symbol according to Art. 15 Regeling afgedankte elektrische en elektronische apparatuur jo. Annex 9 of Directive 2012/19/EU (WEEE Directive).

Owners of old appliances must dispose of them separately from unsorted municipal waste. WEEE may therefore not be disposed of as unsorted municipal waste and, in particular, does not belong in household waste. Instead, these old appliances must be collected separately and disposed of, for example, via the local collection and return systems.

Owners of waste equipment must also separate waste batteries and accumulators that are not enclosed in the waste equipment from it before handing it in at a collection point.

By means of the symbol afterAnnex 9 of Directive 2012/19/EUowners can identify waste equipment that is to be collected separately from unsorted municipal waste at the end of its life. The symbol for the separate collection of electrical and electronic equipment represents a crossed-out wheeled garbage can and is designed as follows:

Notes on the possibility of returning old equipment:

If you have purchased an electrical or electronic device from us, you can return an old device of the same type (see overview below) to us. For example, if you bought a new vacuum cleaner ongalaxus.nlyou can send us your old one.

In this case, the old device does not have to have been purchased from us.

If you want to return an old device to us or if you have any questions, please contact our customer service by mail or phone. For devices weighing less than 30 kg, we will provide you with a shipping label at short notice, with which you can conveniently send the old device to us. We will take care of the proper disposal. For devices weighing more than 30 kg, you can request a free pickup at home. Pickup is on the first floor by the main entrance, unless the building has an elevator.

Owners of waste equipment from private households can also hand in the waste equipment at the collection points of the Stichting OPEN or at the take-back points set up by manufacturers or distributors in accordance with the Regeling afgedankte elektrische en elektronische apparatuur. An online directory of collection and take-back points can be found athere.

Data protection notice

Some of the old devices to be disposed of contain sensitive personal data (such as on a PC or smartphone) that must not fall into the hands of third parties.

We expressly point out that end users of old devices must take responsibility for deleting personal data from the old devices to be disposed of.

Overview of device categories:

1. major household appliances (washing machines, dishwashers, etc.)
2. small household appliances (iron, vacuum cleaner, egg boiler, etc.)
3. information and telecommunication technology devices (printers, smartphones, PCs, etc.)
4. consumer electronics devices and photovoltaic modules (Blu-Ray players, radios, etc.)
5. lighting fixtures (lamps, etc.)
6. Electrical and electronic tools (drills, sewing machines, etc.)
7. toys and sports and leisure equipment (game consoles, treadmills, RC vehicles, etc.)
8. medical devices (dialysis machines, etc.)
9. monitoring and control instruments (scales, CO2 meters, etc.)
10. automatic dispensing equipment (coffee machines, beverage & candy dispensers, etc.)