Does it arrive already assembled?

0

Is it possible to buy a robot vacuum/mop and, if I like the model, tape over the camera etc. without the device malfunctioning? I am happy to forgo all features except for vacuuming/mopping and finding the docking station.

2

I saw an advert on Instagram that Galaxus is selling PS5 pro for CHF 2. The profile is obviously fake with no followers. On sale, you are redirected to another link where you can win the offer.

3

TriPollar Stop Vx3

0

Hi, I don't know if this was ever noted before, but what does "Percussian Instruments" mean ? It seems to me the term "percussian" is a mispelling of "percussion". If so, could this product range be renamed correctly so that related searches lead to the correct section and people don't have to navigate between "percussion" and "percussian" to find what they serach for?

0

Hello everyone, would it be possible to add one or more of these boom poles to the range? Many thanks :) - Ambient QP580 Boom Pole - Ambient QP5100 - Deity BP260 - Deity BP380 - Deity BP500 - E-IMAGE BC12 - E-IMAGE BC09 as well as these recorders: - SoundDevices MixPre-3 II - SoundDevices MixPre-6 II - SoundDevices MixPre-10 II

0

when will the sodastream ultimate multi-drink be added to the product range?

0

I would like to charge my 48V 14Ah (672Wh) e-bike battery while traveling. When connected to the power grid, it takes about 6 hours to charge from nearly empty. Which power station with what specifications do I need?

0

Is there really no outdoor plug with a current measurement function that can be read remotely for Swiss outdoor sockets? The switch from mystrom is unfortunately not suitable for outdoor use.

2

Hello everyone, would it be possible to add a weight filter for PC cases? A slider with freely adjustable minimum and maximum weight would be ideal for this. This would allow users to specifically search for cases under 7 kg or between 10 and 15 kg, for example. The weight is already listed as a specification for the products, which is why such a filter would be well-suited. Thank you!

4

3600 lumens for personal care https://www.galaxus.ch/de/s14/product/sarah-jessica-parker-lovely-body-mist-fuer-frauen-3600-lm-deckenleuchte-49923795 4800 lumens for 12 CHF? I don't think so. https://www.galaxus.ch/de/s14/product/eglo-mars-4800-lm-e27-deckenleuchte-9845902 It's almost like AliExpress here

0

You can exchange the product

1

Looking for a bicycle carrier for the Renault Kangoo III with a detachable trailer hitch; unfortunately, the EasyFold XT3 hits the tailgate with its locking bracket when opening.

2

Hello together I suggest to Digitec that for products shipped via Planzer Paket, an estimated delivery time of 1 - 7 days, or "sometime when it fits" is generally displayed instead of the usual "next day". This would improve communication considerably. It would be easier to decide and the expectations would be more in line with reality. Can something like this be implemented? What do you think? Kind regards Tobias

+118

188

Pretty much the Title... I have sold multiple items on Galaxus with no issue but it's just really annoying that some buyers either don't confirm receipt at all (so it happens automatically after their time runs out) or they themself wait until the last moment possible. This is just annoying as hell as i always ship the Products the same day as they made the purchase. At least Galaxus changed the Time the buyers get to confirm receipt from what was like a month to now "only" 7 days. Plase Galaxus, either give us the chance to also rate those buyers or change the time frame to max. 48 Hours... Sorry for the rant but this just pisses me off.

2

What does delayed delivery mean? The product was in stock and was described as being delivered the next day. Been waiting for a week. Even Amazon was quicker to receive after 3 days from DE. Also China was faster after 5days received.

+9

14

In recent weeks, items have mostly been delivered later than stated. A current example: during the ordering process, items are listed as in stock and the delivery time is stated as the next day. Later, in the shipment tracking, it turns out that the delivery will not take place for another 6 days. One of the reasons why I ordered from Galaxus is the fast delivery. Please at least be honest and adjust your store so that realistic delivery times are displayed. That would be okay for me, but the way things are currently running is quite unprofessional.

+2

9

Why can't I reach anyone at digitec/galaxus? I sent in a defective coffee capsule machine almost a month ago and I can no longer get any information from digitec/galaxus, let alone contact customer service. All online assistants are useless, everything used to be much better. Also about the move of the store in Winterthur, you didn't get any information that they have changed location, no, they prefer to leave people standing in front of an empty shop. Instead of wanting to expand abroad (Amazon Land) and spending billions there, they should think about a more sensible pricing policy and new, more accessible locations in Switzerland. For example, a location in Embrach, Bülach or Kloten.

+22

32

Returned orders

2

I just noticed that the Steam Machine and Steam Controller are now available for purchase on Digitec; will this also be the case for the Steam Frame?

1

Hello Digitec - this is the second time that Planzer has deposited a (valuable) Digitec/Galaxus parcel on my doorstep (in Kleinbasel) and then confirmed the deposit by e-mail "deposited according to your instructions". 1. i did not provide any details 2. we were at home (especially because of the upcoming delivery) and the doorbell wasn't even rung This is the second time (both times a laptop). I would ask you to have a serious word with your logistics partner in the interests of your customers, or to use the postal service again, which is much more professional and reliable. Best regards, SF

+495

1669

Will Galaxus diaper inserts be available again soon? They were the best! ;-)

2

Has anyone found any cubes for Pax 4 that fit?

0

Dear Community I have chronic tennis elbow and have already tried vertical mice, trackballs, and ergonomically shaped mice. However, none of it helped. Has anyone else had the same experiences, and what helped you? Let me know. All this in addition to all the stretching and exercises to address muscle shortening. @ Digitec: would this be worth a more in-depth article? I'm certainly not the first and only one to have these problems.

+1

6

I'm looking for something like A-Z dividers to be able to organize my vinyl records alphabetically. Galaxus has a large assortment, but not this. They could just be standard 1.5mm thick plastic sheets, as long as the LP dimensions are correct. You can find this kind of stuff on Temu and elsewhere on the web, but I don't want to order from there. Any tips on where to find something like this?

0

Could you please tell me how long a refund takes to be made?

+8

14

Is there a telephone number I can use to contact Digitec Lausanne?

+14

21

For the first item, Philips OneBlade Pro 360 Face + Body, no discount is shown, while it is for all others. Why? My first reaction: misleading marketing, but I am open to explanations.

2

Dear DG team, could you please add these cables (8K HDMI cables) to your product range? Portkeys TA03B, Portkeys TA03Y, Portkeys TA05B, Portkeys TA10Y, Portkeys TA10B. Thank you!

2

Dear DG team, could you please add the following products to the assortment? Thank you. Neewer SC305AW, Neewer Boom Pole MS-300CB, Neewer CM-NA-2 (Boom Mount), Neewer CM-NA-1 (Boom Pole Support)

2