Anonymous 17 hours ago in Smartphone holder

Table mount wanted...

I am looking for a holder for my smartphone (Samsung) that can be mounted on the edge of a table (not a stand), has a neck (e.g. gooseneck) and does not require a clamp for the mobile (e.g. magnetic). A 'nice-to-have' would be if the mobile could be charged directly in the holder. Does anyone know of such a model?

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Dedex91 7 hours ago in General

Promotional code asus rog

Hi I bought a screen on the list to get the game Doom: The Dark Ages, on the Asus website however they ask me for an asus rog promotion code for those who bought it in switzerland and to ask digitec, can someone in the staff help me? thanks

Loxiran 8 hours ago in Light bulbs

Old specifications E14 Max. 25 Watt ?

Is it correct that an LED 6.5W, E14 can be screwed into the lamps where the base is labelled Max. 25 Watt according to presumably old specifications? 6.5 LED corresponds to a 60 watt bulb according to earlier specifications.

sfluecki 1 year ago in General

Shipping with Planzer

Hello Digitec - this is the second time that Planzer has deposited a (valuable) Digitec/Galaxus parcel on my doorstep (in Kleinbasel) and then confirmed the deposit by e-mail "deposited according to your instructions". 1. i did not provide any details 2. we were at home (especially because of the upcoming delivery) and the doorbell wasn't even rung This is the second time (both times a laptop). I would ask you to have a serious word with your logistics partner in the interests of your customers, or to use the postal service again, which is much more professional and reliable. Best regards, SF

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MusischeRenofa50 10 hours ago in Food dehydrators

Dehydrator for pollen

I am looking for an affordable (max 300.--) household dehydrator for pollen. Pretty much all the suppliers I have looked at have sieves that are too big and not enough accessories on sale. Who knows what to do?

Batman_ 12 months ago in Pots + Pans

Pan for sauces

Hello everyone I bought the de buyer Mineral B frying pan. I have heard that it is not suitable for tomatoes (because of the acidity) or dairy products, for example. Now I wanted to ask the Community which pans would be good all-rounders for tomatoes or other sauces such as Bolognese or cream sauces, as you usually fry the meat in them and then stir in the sauce. Thank you!

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GingerRider 12 hours ago in Sound bars

New sound bars from JBL

Hi Galaxus, JBL offers detachable sound bars. In particular the 800 and 1000 models. Do you plan to add them to your online shop? https://ch.jbl.com/fr...

AndreaW322 13 hours ago in General

Defective children's pool

Dear Galaxus, I was sent a defective children's pool with a hole in the edge. It was delivered yesterday and today I wanted to fill it up and it's a shame. Kind regards Andrea Wülfert

Anonymous 13 hours ago in Streaming box

Which box for Mytvonline+ and Swisscom Blue TV apps?

Hello everyone, on which box can I install Mytvonline+ and Swisscom Blue TV? Both are not available in the Play Store for the "Google TV Streamer 4K, Porcelain" box.

hofer88m 13 hours ago in General

Samsung Galaxy Z Flip5 - Cracks in the display

About a year ago, I bought the Samsung Galaxy Z Flip5 from Galaxus. After just under a year, fine cracks have appeared in the display, right at the crease. The manufacturer is now refusing to honour the warranty because there is still minor damage to the cover!!!! In my opinion, this has nothing to do with the display. I am very disappointed with this service and advise everyone not to buy such a device from Samsung. From my side, the case will now be forwarded to legal protection. Let's see what happens....

Anonymous 1 week ago in General

Galaxus Mobile Internet

Hi, Recently I tried to order the new 10G internet connection from Galaxus but I had a terrible experience. Some days after the order I get the email "The connection for your Galaxus Internet 10 Gbit/s Fiber is ready." but before this i have contacted online support because I clearly specified that I need a technician to check my apartment because I lack a fiber socket (we have fiber in the building but not in the apartment). After a couple discussions with online support they said they will send the techniciant again... and yet again someone maybe came to my building but I was never contacted and no one came to my apartment. Today I get another email "Your Galaxus Internet connection has been activated" and I simply could not take it anymore and canceled the whole contract. Clearly something really bad is happening with the technician skills/understanding of the issue. Feedback: Portal and order was great and straight forward. Online chat support guys were great. Technician (Swisscom) should pay me if they want me to work with them ever again, I assume the tech people are from Swisscom. @GalaxusFinalBoss you should look into this! Thanks!

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Anonymous 2 years ago in Firewalls

Firewalla

If you could have the products https://firewalla.com/ They are excellent. I am replacing the Ubiquiti USG with these.

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Anonymous 16 hours ago in Digitec

Anyone have experience with cables and chargers from the brand Digitec?

Hey everyone! I'm looking to buy some new charging cables and possibly a charger, and I've been eyeing the Digitec brand. Their prices seem good, but I wanted to check if anyone here has used their products before making a purchase. How's the durability? Do they charge at good speeds? Thanks in advance for sharing your experiences!

sharkten 2 months ago in General

Contacting customer service

You ask a question to customer service and after a relatively short time you get a very polite answer from a customer advisor. If you want to reply to the answer by e-mail, perhaps to find out more details, you get a generated reply asking you to use the Digitec assistant and the whole procedure starts all over again.Sorry, but what kind of stupid system is this if you can't reply directly to the customer advisor by e-mail.I've never experienced anything like it anywhere else.

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Benji27 7 months ago in Gaming + VR

I need help finding an ergonomic office/ gaming chair.

I'm currently using a Noblechairs EPIC, I actually like the way you feel "hugged" when you sit in it. However, the seat is very hard, which leads to pain in my buttocks and lower back, and the lumbar cushion is also rather disappointing as it doesn't really do anything. The range is huge, I want something that fits into my gaming setup, preferably all black. I'm willing to pay up to about 400fr, what would be good options? If this could possibly be relevant, my desk is 72cm high. I am about 190cm tall. Thanks in advance :)

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Relasch 1 week ago in General

Garage for Mammotion Luba mini 1500

Need this garage urgently! When is this back in stock ? please reply! Thank you. René

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Luke1704 18 hours ago in Network cables

Search cable for TV Box

I have a Salt plan with fibre optics and need a network cable to connect the TV box to the router. It needs to be about 10 metres long. Any recommendations?

quarx23 19 hours ago in Monitors

Filter for VESA mounting

Could you please add a filter for monitors with VESA mounting?

romainjean 1 day ago in Mobile radiators

We're not talking about power supplies!

There are no filters! I'm looking for a radiator that plugs into an electric socket! I want a towel warmer for my bathroom. Impossible to select products according to their power supply!

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Costes07 2 months ago in VR headsets

Bigscreen Beyond 2

Hi, will the Bigscreen Beyond 2 and the Megane Superlight 8K be available on Digitec?

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Christian.Kathriner 1 week ago in General

Search for insurance!

I've heard that you can even insure your arse here on earth. But I haven't found any that would insure me against bullying or hatred. I don't know why.

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eportmann 5 days ago in General

Compare function no longer functional?

I wanted to compare 3 smartphones today, but the worm seems to be in it. The specifications are no longer displayed. Is this generally the case? Has something been tweaked?

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FiercePolotto20 23 hours ago in IT + Multimedia

ChatGPT Français: what do you think about AI in our daily digital lives?

Hello everyone, I'm becoming increasingly interested in French-language artificial intelligence tools, in particular the French ChatGPT, which seems to be transforming the way we communicate, learn and work. I personally use it to write texts, improve my professional emails and even structure my ideas for personal projects. I find the tool fluid, relevant and fairly well adapted to the French language (even if AI sometimes misses a few nuances). So I was wondering if some of you also use it on a daily basis? Do you think this type of tool is really useful in the long term? Have you tried it in a professional, academic or creative context? Would you recommend it to someone new to computing or writing? I'd love to hear your feedback, whether you're enthusiastic or sceptical. Thanks in advance for sharing!

Kuhn R. 6 years ago in Smartphones

SHIFTPHONES

Do you plan to include shiftphones and accessories in your range?

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elmatador 2 months ago in General

Supply of electronic products with a German plug

For some time now, I have noticed that more and more electronic products are being supplied with a German plug (type F, Schuko) instead of the plug type used in Switzerland (type J), often without any labelling on the product. This practice is impractical and annoying from the customer's point of view in several respects: Space problem with sockets: the German plug requires significantly more space and often blocks neighbouring sockets, especially with multiple sockets. Need for an adapter: An additional adapter is required to be able to use the devices at all. These are often bulky and impair handling. Time-consuming replacement process: In many cases, a separate complaint has to be registered in order to obtain a suitable adapter or a plug replacement. This is cumbersome and causes unnecessary expense. As a Swiss customer, I expect products for the local market to be delivered with the right plug. I would therefore ask you to review your internal processes and supply chains and ensure that devices are supplied with a Swiss plug as standard or at least with a suitable, high-quality adapter. Thank you for your attention and I hope to see a rapid improvement on this point. Kind regards

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sebastien.thevenaz 1 month ago in Graphics card

ASUS Doom: The Dark Ages

Why is there no mention of the ASUS Doom: The Dark Ages promotion on the relevant product page? https://promotion.asus.com/fr...

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Pierika 10 months ago in Cameras

Solid, easy-to-use camera

Hello, I'm looking for a small, solid, easy-to-use device for use in schools. It will be used mainly for the team, but could also be used with young people. Which model do you recommend?

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SIR_KIENER 4 months ago in Robot vacuum cleaners

Roborock Saros 10 and 10R

When will you be adding the Roborock Saros 10 and 10R to your range? The Saros 10 and Saros 10R can be ordered from Amazon from today for 1350€, but are not available in Switzerland at the moment.

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Anonymous 3 weeks ago in Network switches

Ubiquiti USW-Pro-XG-8-PoE Switch

Good day @Digitec When can we expect the addition of the Ubiquiti USW-Pro-XG-8-PoE Switch to your shop? Thanks

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malkogindrat 10 months ago in IT + Multimedia

Not valid anymore?? Next day delivery if ordering items "in stock" before 9pm

Galaxus claims "Order by 9 p.m. today, receive your delivery tomorrow If you order by 9 p.m. on a weekday, we’ll dispatch your order that day as long as the items are in stock in our main warehouse. Your order will normally arrive the next working day (including Saturday, if you’ve allowed Saturday delivery in your account). Each product page features real-time information on availability." But this does not apply most of the time. Several orders now were delivered the day after tomorrow, even not during holiday season. This is annoying and was one of the strength of Galaxus. No explanation either why items in stock are not delivered right away...

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