Hi, I've been ordering from Galaxus for a while now. 2 years ago, deliveries were made within 3 days maximum. For the last few months (end of 2024), disaster, even Temu has been delivering faster, the delivery times have gone from 10 days to 3 months, which is a bit excessive for a site that boasts about delivering quickly when you have to validate the order... Am I the only one with this kind of 'problem'? It's getting a bit annoying because you see the so-called 3-day delivery time and you order because you need it "urgently", but no, it's put off until 3 months later... One thing's for sure, I'm waiting for my last order to be delivered, and then I'll be finished with this site, which is increasingly disappointing... Hopefully someone from Galaxus will see this message as we can't contact them....

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I placed a relatively large order on 17.8.25 today 2.9.25 the order is still outstanding unfortunately I paid the invoice in advance. I can understand that everything is taking a little longer because of the remodelling, but GALAXUS doesn't usually have such long delivery times. too bad for the good name, which has very versatile offers

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Hello everyone, Is it possible to amplify the signal in a remote location using an aerial or something so that you have reception there? I think it has a very weak signal but it is really minimal and the mobile normally has no connection. What would I need to do this? Many thanks

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You ask a question to customer service and after a relatively short time you get a very polite answer from a customer advisor. If you want to reply to the answer by e-mail, perhaps to find out more details, you get a generated reply asking you to use the Digitec assistant and the whole procedure starts all over again.Sorry, but what kind of stupid system is this if you can't reply directly to the customer advisor by e-mail.I've never experienced anything like it anywhere else.

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I ordered a Lenovo laptop a few months ago. Unfortunately, the keyboard was defective, so I had to send the device in for repair. After about two months, I never received the laptop back. I was refunded the purchase price, but not the additional guarantee I had paid for. I paid for both the laptop and the warranty, but only received a partial refund. Very disappointing and frustrating. Unfortunately, I cannot recommend the service and hope that Lenovo will finally resolve the issue with the warranty refund.

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